ISO 9001 and OHSAS 18001 has been developed to be
compatible with the previous version of ISO 14001 Environmental management
system standard in order to facilitate the integration of quality,
environmental and occupational health and safety management systems by
organizations, should they wish to do so.
The ISO 9001 standard provides a framework around which a quality
management system can effectively be implemented and focus on the process
model as a system platform with continual improvement being the driving
force to enhance customer satisfaction.
This standard gives new opportunities for companies to use the quality management
system as a strategic tool which can help them to exceed "compliance to requirements"
and move towards business excellence.
Customers are becoming more sophisticated, better informed and their
expectations are growing. For any business, the only way to keep up is to
offer a commitment to quality. In fact any organization, whatever their size
or industry sector can give themselves a secure future by introducing a
quality management system (QMS) such as ISO 9001.
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Benefits of implementing a quality management system include:
- policies and objectives set by 'top management'
- understanding customer's requirements with a view to achieving customer satisfaction
- improved internal and external communications
- greater understanding of the organization's processes
- understanding how statutory and regulatory requirements impact on the organization and your customers
- clear responsibilities and authorities agreed for all staff
- improved use of time and resources
- reduced wastage
- greater consistency and traceability of products and services
- improved morale and motivation
To find out more about the ISO 9001 standard, please visit
http://www.iso.org |
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