Centurion Quality Management

 


 


| Home | Software | Consulting Services | Auditing | About ISO 9000 | Contact Us |

     
   COMPANY INTRODUCTION 

Centurion Quality Management is a well established Business Management consulting company, operating since 1997.  We provide products and services to assist our customers to develop, implement and maintain quality, health & safety and environmental management systems.

Our services and products are provided to a variety of organizations ranging from shipping, export/import, and administration type operations in the service sector, the food industry and mechanical, electrical, construction, electronics and IT organizations in the engineering industry.

We build systems, fix them and improve them. We know that each Management System is unique and for it to be effective, the system must be aligned with the type of business, its products and services and business objectives.

Contact Jan Naudé at 083 656 8702 to discuss your needs.

Please note that we do not sell ready made manuals because a properly developed system will enhance the productivity of your organization and ensure customer satisfaction.

 SOFTWARE 

eMAX is an intranet based software application specifically developed to manage documentation, incidents and audits as required by modern management system standards, typically such as ISO 9001, 14001 and OHSAS 18000.  The software is designed in such a way that it can be configured to cater for any type of business.

Since web-based applications can be accessed through a web browser, no desktop installation or updates are required making it a cost effective solution. Intranet applications require to be installed on your own company server and will therefore be restricted within the bounds of your own network.

To find out more, click on the image below.

 

 

 The Quality, Health & Safety and Environmental Management Standards 

ISO 9001 and OHSAS 18001 has been developed to be compatible with the previous version of ISO 14001 Environmental management system standard in order to facilitate the integration of quality, environmental and occupational health and safety management systems by organizations, should they wish to do so.

An overview of the standards:

ISO 9001
The ISO 9001 standard provides a framework around which a quality management system can effectively be implemented and focus on the process model as a system platform with continual improvement being the driving force to enhance customer satisfaction. This standard gives new opportunities for companies to use the quality management system as a strategic tool which can help them to exceed "compliance to requirements" and move towards business excellence.

ISO 14001
ISO 14001 basically establishes a co-ordinated and formal framework of controls with which to manage environmental protection. It is an internationally accepted standard for an Environmental Management System, specifying requirements for establishing an environmental policy, determining environmental aspects and impacts of products, activities and services. It requires that environmental objectives and measurable targets are planned and that defined programs are implemented to meet the objectives and targets.

OHSAS 18001
OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help an organizations to control occupational health and safety risks. It was developed in response to widespread demand for a recognized standard against which to be certified and assessed. It does not state specific OH&S performance criteria, nor does it give detailed specifications for the design of a management system.

OHSAS 18001 was created via the concerted effort from a number of the worlds leading national standards bodies, certification bodies, and specialist consultancies. A main driver for this was to try to remove confusion in the workplace from the proliferation of certifiable OH&S. specifications.
 



 System Development and Implementation 

Benefits of implementing a quality management system include:

  • policies and objectives set by 'top management'
  • understanding customer's requirements with a view to achieving customer satisfaction
  • improved internal and external communications
  • greater understanding of the organization's processes
  • understanding how statutory and regulatory requirements impact on the organization and your customers
  • clear responsibilities and authorities agreed for all staff
  • improved use of time and resources
  • reduced wastage
  • greater consistency and traceability of products and services
  • improved morale and motivation

A quality management system in accordance with ISO 9001:2000 will provide your organization with a set of processes that ensure a common sense approach to the management of your organization.

The system should ensure consistency and improvement of working practices, which in turn should provide products and services that meet customer's requirements.
To gain the maximum benefit from ISO 9000:2000 there are a number of steps to take:

  • Define why your organization is in business.
  • Determine the key processes that state 'what' you do.
  • Establish how these processes work within your business.
  • Define how you control these processes.
  • Determine who owns these processes.
  • Agree these processes throughout the organization.

Customers are becoming more sophisticated, better informed and their expectations are growing. For any business, the only way to keep up is to offer a commitment to quality. In fact any organization, whatever their size or industry sector can give themselves a secure future by introducing a quality management system (QMS) such as ISO 9000.